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CSI South Africa is serious about service and support. We back every system, before and after the sale with product documentation and assistance; quick turnaround shipping; in-depth technical support for users; and extensive on-line product and technical information.
Online Knowledgebase
Our extensive online database should answer most questions but should it be a question not asked before, it will be forwarded to a technician that will reply to it and publish it to the website for the future. You can also set up an “Real Simple Syndication (RSS) feed from the knowledgebase and will be kept up to date with any questions asked and the answers given.
» Knowledgebase
Remote Login
If you need help from a technician, we are able to access your system remotely. Please use the following link to download our remote support program and click on run when prompted; we will then be able to access your system, bypassing any firewalls. The system we use is extremely safe and private. You, the client initiate the communication and we are not able to access your system after the session has ended as the connection gets terminated and no files are left on your system.
» Remote login
Have a question for us? Then fill in our online enquiry form.
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